Get in Touch With Us

Whether you have spotted something that needs updating, want to ask about how we rank casino sites, or just have feedback on the site, we would like to hear from you. This page explains the best way to reach us and what happens once your message lands in our inbox.

Ways to Reach Our Team

Email is the most reliable way to contact us. Send your message to [email protected] and a member of our editorial team will read it personally. We aim to respond within two working days, though this can stretch a little during busier periods.

To help us route your message quickly, try to include a short summary of what it is about in the subject line — for example, "Correction on Raging Bull review" or "Question about withdrawal times." If you are referring to a specific casino or page, a link or the name of the operator helps us find the right context fast.

What You Can Get in Touch About

We cover a wide range of topics related to online casinos available to US residents, so there are plenty of reasons readers write in. Common ones include:

• Questions about our rankings — how we assess operators like those featured on this site, including sites such as Raging Bull, Magician Bet, and Slots of Vegas, and what our editorial ratings mean.
• Corrections — bonus terms, licensing details, and payment options at online casinos change often. If something looks out of date, tell us and we will look into it.
• Content suggestions — ideas for topics you would like to see covered, whether that is a deeper look at a payment method, a specific state's regulations, or a type of casino game.
• General feedback — anything about how the site reads, how easy it is to use on mobile, or what would make it more useful to you.
• Responsible gambling concerns — if you or someone close to you is struggling with gambling, mention this in your message and we will point you toward appropriate national and state-level support resources.
• Partnership or editorial enquiries — if you represent a licensed operator or a relevant organisation, outline who you are and what you have in mind.

A Quick Note on What We Do and Do Not Cover

We compare and rank online casinos so US readers can make more informed choices, using publicly available information about bonuses, licensing, payment methods, and game selection. We do not process deposits, withdrawals, account verification, or customer support requests on behalf of any casino — those matters need to go directly to the operator in question through their own support channels. If your message is actually about an account issue, a delayed withdrawal, or a bonus dispute with a specific casino, we recommend contacting that casino's support team first, since we have no ability to intervene in individual accounts.

If you are looking for casinos that operate outside standard state licensing structures, we also cover that separately on our Best Non GamStop Casinos page, which may answer questions that fall outside what this contact page can help with.

How We Handle Your Message

Every email is read by a real person on our team — we do not rely on automated replies to stand in for an actual answer. Once we understand what you need, we will either answer directly, correct the content in question, or point you toward a more relevant resource. If your enquiry touches on responsible gambling, we treat it with particular care and will not follow up with promotional material.

We keep any personal details you share only for as long as needed to handle your enquiry, and we do not use your contact information for marketing purposes.

Before You Write In

A few things are worth checking first, since they cover some of the most common questions we receive:

• Eligibility — Real-money online casino play in the US is only legal where state law permits it, and players generally must be physically located within that state and meet the applicable minimum age, typically 21. Rules vary by state, so check your local regulations before signing up anywhere.
• Licensing — Only use casinos licensed and regulated in a jurisdiction that applies to you. A valid licence means the operator is subject to oversight on fairness, security, and player protection.
• Bonus terms — Welcome offers such as those listed on this site come with conditions: wagering requirements, expiry dates, maximum withdrawal caps, and game restrictions. Always read the terms attached to an offer before opting in.
• Account verification — Most licensed casinos require identity verification (KYC) before processing a withdrawal. This is a standard anti-fraud and compliance measure, not a sign of a problem with your account.

Responsible Gambling Support

If gambling has stopped being enjoyable or is affecting your finances, relationships, or wellbeing, help is available. Most licensed US casinos offer self-exclusion tools, deposit limits, and time-out features directly in your account settings. National organizations such as the National Council on Problem Gambling operate a confidential helpline, and many states run their own problem gambling support services — your casino's website or your state gaming regulator can usually point you to the right one. If you mention a concern like this in your message to us, we will do the same.

We appreciate you taking the time to read through this before reaching out. Whether it is a correction, a question, or just a thought on how we could do better, your message goes to a real person who will follow up with you directly.